KELO AI
Privacy Policy
This page is maintained by KELO AI to explain how KELO Hair handles data in the web app and in the iOS and Android apps.
What we collect
Account details for salon owners, managers, reception and staff (name, email, role). Business records created inside a workspace: services, appointments, walk-ins, clients, payments, retail stock and reports. On mobile, a device push token when notifications are enabled. We do not sell personal data.
How we use it
To operate the booking, calendar, walk-in, payment, reporting and notification features of the salon workspace, and to keep accounts secure. Push notifications are used for bookings, cancellations, reminders, walk-in queue updates and urgent staff messages.
Workspace separation
Each subscribed business has a private workspace. Access is enforced per record by the database so one salon cannot read another salon's data.
Service providers
KELO Hair relies on third parties to deliver the product: cloud database, authentication and file storage; email delivery; SMS delivery; and payment providers chosen by the salon (Square, Clover or Stripe). Payment card data is handled by those providers, not stored by KELO Hair.
Retention and deletion
Workspace data is retained while the subscription is active. Salon owners can request export or deletion of their workspace data, and any individual can request deletion of their personal account, by contacting KELO AI.
Contact
Privacy requests and security reports: privacy@ai-kelo.com